CTCA processes three categories of payment: Membership Dues, Events, and Conferences.
Once approved as a member and payment has been received, no refunds of membership dues are permitted under any circumstances.
If refunds are permitted for a particular event (golf tournament, etc.), the refund policy for that event is clearly stated in the event artifacts (brochures, web pages, etc.) In the absence of a clearly stated refund policy for an event, no refunds are permitted for that event unless the CTCA board rules otherwise on a case-by-case basis. Most events conducted by the CTCA permit refunds (perhaps subject to a service charge) provided that the registrant provides adequate notice as outlined in the event artifacts.
If refunds are permitted for a particular conference, the refund policy for that conference will be clearly stated in the conference artifacts (brochures, web pages, etc.) In the absence of a clearly stated refund policy for a conference, no refunds will be permitted unless the CTCA board rules otherwise on a case-by-case basis. Most conferences conducted by the CTCA permit refunds (perhaps subject to a service charge) provided that the registrant provides adequate notice as outlined in the conference artifacts.
We use industry-standard encryption technologies when transferring and receiving payment data. We have security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from or about you.
We request information from the user on our application form. A user must provide contact information (such as name, e-mail, work telephone number and company address) and other standard information. This information is used for the purposes of evaluating applications for membership. If we have questions about the application, or need additional information from the applying organization/individual, the information is used to contact the applicant.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use a tracking utility called Webtrends through our hosting service that uses log files to analyze user movement.
Members of the CTCA acknowledge and agree that information about them, provided by them through the Website describing their practice, experience and skills, including contact information, is visible to any visitor to the CTCA Website and that the CTCA will not be held liable for misuse of this information by others. From time to time, the CTCA will participate in trade shows or may send out material which contains member information using data posted by members on the website. Your becoming a member of the CTCA or renewing your membership assumes your implied consent to the inclusion of information about you, not exceeding information which you posted on the website.
We reserve the right to modify this Policy Statement at any time without prior notice.